1. What is BenchIT.AI?
BenchIT.AI is an AI-powered talent visibility and matching platform built for staffing agencies. It helps agencies market bench candidates, publish requirements, and connect with other vendors faster.
2. Who should use BenchIT.AI?
BenchIT.AI is designed for staffing agencies, recruiters, sales teams, and admins who manage bench candidates, requirements, and vendor outreach.
3. What can I do with BenchIT.AI?
You can create and manage bench candidates, create and manage requirements, browse candidates and requirements across the marketplace, submit candidates against open roles, email requirement lists and bench lists, publish requirement content, and manage users within your company.
4. Can other agencies see my bench candidates?
Yes. Candidates can be made visible in the marketplace so other agencies can discover them when browsing candidates.
5. Can I control who in my company sees data?
Yes. Admin users can view company-wide data, while sales and recruiter users see the views and actions allowed for their role.
6. What is the difference between Admin and Sales/Recruiter users?
Admin users can manage company-wide activity, users, bench, and requirements. Sales and recruiter users mainly manage their own working flow inside the company dashboard.
7. Can I upload resumes and auto-fill candidate details?
Yes. BenchIT.AI can parse resumes and auto-fill candidate information such as name, role, location, skills, and LinkedIn when detected.
8. Can I send requirement lists by email?
Yes. Users can select one, many, or all requirements and send a summary email to one or multiple recipients.
9. Can I send bench candidate lists by email?
Yes. Users can select one, many, or all bench candidates and email a summary list to target vendors.
10. Can I submit a candidate against a requirement?
Yes. When a candidate is submitted against a role, the platform can send the requirement owner an email with the submission details and resume attachment.
11. Can I publish requirements to LinkedIn?
BenchIT.AI can support LinkedIn posting workflows, but direct company-page posting depends on LinkedIn API permissions and proper organization authorization.
12. Can admins add users to their company?
Yes. Admins can create and manage users within their organization and assign roles such as Admin or Sales/Recruiter.
13. Can users update their profile?
Yes. Users can update their profile details. Admins can also update company-level registration information.
14. Is there a password change option?
Yes. Logged-in users can change their password from the account menu.
15. What kind of files can be uploaded?
Users can upload resumes and image files such as company logos or profile pictures, depending on the form.
16. Does BenchIT.AI support multiple recipient emails?
Yes. Requirement and bench list email workflows can support multiple recipients.
17. Is BenchIT.AI only for C2C staffing?
BenchIT.AI supports common staffing engagement types including C2C, W2, and 1099 workflows depending on the candidate or requirement setup.
18. How does BenchIT.AI help bench growth?
It helps agencies make their bench more visible, share talent faster, find matching opportunities, and increase outreach efficiency.
19. Do I need to install anything to use BenchIT.AI?
No. It is a web-based platform, so users can access it through a browser.
20. How do I get started?
Register your company, complete account setup, log in, add your team, upload bench candidates, publish requirements, and start browsing the marketplace.
